Crown Cab Battlefords Taxi Service, an owner-operated taxi company, is facing delayed arrival issues due to unexpected circumstances such as traffic, airline regulation & restrictions, and more. Because of it, customers are repeatedly calling about the whereabouts of their requested service and are becoming highly unsatisfied with the company.
To prevent any confusion and dissatisfaction, ASG Platform opens up a new road to effective communication for Crown Cab by upgrading their existing phone lines into a newly text-enabled SMART number that provides a faster and more convenient mode of communication for both companies, drivers, and customers.
About 70% of employees believe that their organization needs to use text messages to communicate with employees.
Crown Cab's text-enabled SMART landlines can offer both business and customers with a much cheaper
and effective communication channel, lowering the needs to pick up expensive calls; and to organize group
calls and staff meetings.
Nearly
1.4 billion people
around the globe send over 50 billion messages each day to communicate with one another.
ASG Platform's text-enabled numbers free customers from hold time and offer a more convenient
experience. Crown Cab can provide a timely and concise service with a two-way engagement that improves
customer satisfaction & retention via SMS.
44% of consumers
with texting capabilities would prefer to engage in a text conversation, rather than waiting on hold to
speak with an agent.
Through ASG Platform's innovative txtConsole, Crown Cab can streamline their entire communication
system and utilize a fast, convenient, and reliable communication tool which is text messaging to further
improve customer relationship and employee management in a two-way conversation.
About
8 out of 10 of consumers
not only want to receive information but also want to reply or engage in a two-way conversation with
businesses.
Text-enabled Phone lines allow Crown Cab to send detailed and specific information in a rich text format
to reduce human errors and misunderstandings. It also allows drivers to receive a text message instantly
while granting him/her the choice to read the SMS in the most convenient time, preventing any serious
accidents.
About
44% of consumers
said that they would rather receive product information and other marketing messages through SMS campaigns
than via any other channel.
Each delayed arrivals with no quick updates and response to customers' concerns is a great loss for Crown Cab's business. With ASG Platform, transportation and logistics companies can utilize the power of T.E.N (Text Enabled Numbers) to provide the most efficient, convenient, and reliable mode of communication that drives effective success for the business.
Don’t let your business to fall behind the competition. Take the opportunity and take the lead with the world’s most powerful tools for communication only here at ASG Platform.
TAKE THE LEAD TODAY
We help various organizations interact with their clients by transforming their phone numbers into SMART
numbers.
