The problem in this situation is that customers just doesn’t have a lot of time to spare to spare anymore and being tied to a phone when they could be doing the things that matter more to them can create a lot of friction and discord between them and your business. Not to mention, it can also produce a ton of stress and tension in the air in your organization.
The problem in this situation is that customers just doesn’t have a lot of time to spare to spare anymore and being tied to a phone when they could be doing the things that matter more to them can create a lot of friction and discord between them and your business. Not to mention, it can also produce a ton of stress and tension in the air in your organization.