Enhance agent productivity and performance with an AI-powered helpdesk that automates ticketing and personalizes customer interactions across chat, email, and voice channels.
Elevate agent performance with AI tools such as response suggestions, coaching insights, and conversation summaries. Reduce average handling time for queries and boost customer satisfaction (CSAT).
Seamlessly integrate your CRM and ticketing system with our Inbox to deliver relevant query resolutions. Gain real-time user insights by leveraging our Customer Data Platform (CDP).
Empower customers to solve their queries through a comprehensive self-serve knowledge base. Enterprises can also create and maintain an internal knowledge base within Inbox for agent use.
Monitor agent efficiency with detailed dashboards, analytics widgets, and reporting tools to gain valuable insights into productivity.
Streamline agent operations with AI-driven automation for ticket assignment, SLAs, triggers, and notifications.
With ASG Platform, Boardwalk Acura were able to reach more audience, increase sales, provide better customer service, and build a trustworthy relationship with their clients, increasing customer loyalty. With just a quick and simple upgrade on their existing phone lines, they were able to start their engine and driven the road to success.
Excellent communication helps seal the deal for real estate business. With ASG Platform, Happy Homes have utilized their upgraded SMART phone lines to connect, engage, and interact with their clients conveniently, building trustworthy relationships that yield success.
A comprehensive SaaS platform that effortlessly integrates with your current technology infrastructure.
Integrate. Automate. Communicate instantly. It all starts with a conversation.
Boost productivity and elevate customer engagement with enterprise-grade, self-serve support.
Generate leads and sales through chatbots, SMS, voice calls, WhatsApp, Facebook, and more—all from one unified platform.
Meet your 24/7 AI co-worker. Streamline onboarding and empower employees for a more productive and cost-efficient workplace.
Join the most trusted and award-winning AI platform.
