Handle up to 80% of inbound email queries with fast, empathetic AI responses—cutting operational costs while enhancing the customer experience.
Harness the power of LLMs with ASG’s Email Automation, which comprehends complex, unstructured emails written in everyday language.
Processes lengthy, unstructured emails with ease
Identifies multiple intents within a single email
Recognizes urgency and gauges user sentiment
Automatically execute relevant workflows based on the identified email intent.
Access knowledge bases for accurate resolutions
Escalate to the right team when needed
Transfer complex queries to human agents
Deliver human-like, customized responses that go beyond standard templates.
Cross-reference user details in your CRM for contextual responses
Tailor responses based on detected user sentiment
Ensure responses align with company content guidelines
Seamlessly transition queries to human agents as needed.
AI-suggested responses for human agents
Automatically escalate to human agents when negative sentiment is detected
Involve human agents for complex issues as a fallback
Leverage customer insights for accurate, personalized resolutions.
Integrate smoothly with existing ticketing systems and CRM tools
Record all email interactions within the CRM for future reference
Access past email history stored in the CRM for contextual responses
With ASG Platform, Boardwalk Acura were able to reach more audience, increase sales, provide better customer service, and build a trustworthy relationship with their clients, increasing customer loyalty. With just a quick and simple upgrade on their existing phone lines, they were able to start their engine and driven the road to success.
Excellent communication helps seal the deal for real estate business. With ASG Platform, Happy Homes have utilized their upgraded SMART phone lines to connect, engage, and interact with their clients conveniently, building trustworthy relationships that yield success.
Book a demo today and experience why we're the go-to solution for leading enterprises.
