Streamline your support operations, accurately address customer inquiries across 35+ channels, and significantly reduce support costs with our advanced unified customer service platform.
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Achieve 90% automation within 30 days
Increase CSAT by 40%
Boost agent productivity by 50%
Leverage an industry-leading LLM with <1% hallucination rate
Automate over 1,000 routine queries while seamlessly escalating complex issues to live agents—reducing ticket handling time by 35%.
Powered by ASG Platform's industry-first Generative AI system, our dynamic AI agents maintain less than a 1% hallucination rate, offering precise, reliable answers.
By understanding the context of conversations, Orchestrator LLM, our in-house AI agent model, makes real-time decisions to manage goal-based interactions. Automate entire workflows like purchasing or rescheduling, allowing AI agents to take actions instantly.
Manage interactions across chat, email, and voice using the generative AI-powered Inbox, which features tools like auto-response, ticket summarization, and coaching insights for faster and higher-quality responses. Utilize our Customer Data Platform (CDP) to gain user insights and deliver personalized conversations.
Learn MoreDeploy bots twice as fast with ASG Platform's Zero Setup solution, which requires no training or coding. Easily integrate with your tech stack—like knowledge bases, CRMs, and other applications—for accurate, effective resolutions.
Enhance customer satisfaction with real-time, actionable metrics. Make informed decisions using KPIs such as deflection rate, goal completion rate (GCR), customer satisfaction (CSAT), first response time (FRT), and more.
Leverage insights from over 16 billion conversations annually to elevate customer interactions.
Deliver instant, customized support with unmatched accuracy.
Deploy AI-driven bots at twice the speed to stay ahead of the competition.
Rely on a secure, scalable, multi-LLM ecosystem.
With ASG Platform, Boardwalk Acura were able to reach more audience, increase sales, provide better customer service, and build a trustworthy relationship with their clients, increasing customer loyalty. With just a quick and simple upgrade on their existing phone lines, they were able to start their engine and driven the road to success.
Excellent communication helps seal the deal for real estate business. With ASG Platform, Happy Homes have utilized their upgraded SMART phone lines to connect, engage, and interact with their clients conveniently, building trustworthy relationships that yield success.
Our AI agents intelligently adapt and continuously learn, making them ideal for any industry.
Book a demo today and experience why we're the go-to solution for leading enterprises.
